Recruiter

Job Description

Overview

The Recruiter is responsible for using a variety of recruiting platforms, including social media, to source, interview, and onboard qualified candidates at Planned Parenthood of Greater Texas (PPGT). This position is expected to effectively deal with a high volume of applicants and utilize the organization’s applicant tracking system software to post open positions and manage candidates through the entire interview and onboarding process. The Recruiter is expected to observe changes to external conditions and communicate these findings to the Human Resources (HR) team and hiring managers to make better talent decisions. This position is responsible for applying general human resources principles, complying with employment law regulations and organization policies, procedures, and best practices. Supports the organization’s strategic plan and Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness.


Responsibilities

• In conjunction with supervisor, develops and executes recruiting and interviewing plans for each open position in conjunction with hiring managers for area of responsibility.
• Keeps hiring managers, directors and other senior leaders informed regarding recruiting activities for their open positions.
• Works closely with supervisor in scheduling meetings with hiring managers or leaders to discuss the status of open positions and ongoing hiring efforts for area of responsibility.
• Reviews existing job descriptions and personnel requisitions to understand all of the requirements for each open position. 
• Efficiently and effectively fills open positions in alignment with the organization’s hiring process and policies.
• Develops a pool of qualified candidates in advance of need when possible.
• Manages the use of external staffing agencies when appropriate.
• Posts positions using the organizations hiring management (applicant tracking) system including creating requisitions, ensuring correct information regarding the position and screening questions are utilized, ensuring proper approvals are obtained, updating candidate activity in the applicant tracking system, closing and filling requisitions as appropriate, etc.
• Uses a variety of recruiting platforms including social media and other career sites to source qualified candidates and develops new ways to source candidates.
• Reviews applicants’ credentials and evaluates if they meet the position requirements per the job description and personnel requisition.
• Tactfully responds to candidate requests and when a candidate is not qualified or not selected, respectfully declines and informs the candidate.
• Performs phone screens and/or interviews either by video technology or conducts onsite interviews to assess qualified candidates.
• Presents successful candidates to the hiring manager and leaders; and schedules hiring manager interviews.  
• Refers all potential compliance matters to HR team for evaluation and guidance.
• Follows up with the hiring manager post-interview to obtain feedback and selection decisions.
• Extends verbal and prepares written offers in conjunction with the HR team.
• Upon acceptance, coordinates start date and new employee onboarding activities in conjunction with management, HR and the Internal Training department.
• Conducts the HR portion of New Employee Orientation by providing organization information, obtain employee documentation, and prepare required paperwork for new hire processing and personnel file records.
• Maintains all pertinent applicant documentation, HR and manager interview notes, and requisition information to ensure compliance.
• May perform administrative filing and/or audit activities.
• Prepares recruiting reports and metrics as required.
• Aids public relations in establishing a recognizable “employer of choice” reputation for the organization, both internally and externally.
• Ensures organization compliance with human resource laws and legislation.
• Assures that all recruiting functions are performed with the highest degree of integrity and professionalism.
• Has restricted access to patient private health information and has no reason to view protected health information (PHI). May have access to data that is not considered PHI, such as aggregate numbers.
• Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.


Qualifications

High School diploma or equivalent + 5 years of related experience or Associate’s degree + 3 years of related experience or Bachelor’s degree + 1 year of related experience. Related experience: Human Resources, Corporate Recruiting, Staffing Agency Recruiting. Applicant Tracking System experience preferred. Healthcare industry experience desired.


Agency Standards

Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.


Required Knowledge, Skills, and Abilities

  • Must be able to work the organization’s hours of operation or as required.
  • Must be able to travel as required.
  • Considerable skill in interviewing techniques.
  • Knowledge of personnel policies and procedures, and legislation relating to employment practices and other HR functions.
  • Ability to effectively evaluate and select candidates for progression in the recruiting process.
  • Ability to resolve problems or issues, by using judgement that is in consistent with standards, practices, policies, procedures, regulation or government law.
  • Ability to interpret and adhere to company policies and protocols relating to recruiting, employment practices, compliance, etc.
  • Ability to interface with all levels of the organization.
  • Ability to integrate data from interviews in order to make appropriate employment decisions.
  • Must be able to travel as required.
  • Ability to think strategically and achieve organization’s goals relating to position and operationalize strategic goals into action plans.
  • Possess effective analytical and negotiation skills.
  • Strong organizational skills and ability to multi-task.
  • Ability to manage details and complexity, to handle a variety of tasks simultaneously and to work under pressure.
  • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making proces.
  • Ability to effectively use organization’s computer systems.
  • Skilled in verbal and written communications.
  • Be discrete and safeguard confidential information.
  • Possess integrity and compliance – can be relied upon to act ethically.
  • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred language, and other communication needs.
  • Ability to work effectively as a team member.
  • Affiliate Knowledge:  Understands the mission and structure of the affiliate and exhibits agency’s core values. 
  • Work Management:  Effectively manages time as a resource; establishes realistic priorities; schedules own time and activities effectively; gives balanced focus and attention to appropriate long- and short-term priorities.  Develops action plans and budgets; leverages technology; anticipates obstacles; establishes check points and monitors progress.
  • Recovery Skills:   Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions.
  • Interpersonal Sensitivity: Acts in a way that indicates understanding and accurate interpretation of others’ concerns, feelings, strengths and limitations. Uses interpersonal understanding to shape one’s own response.
  • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
  • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines.
  • Exemplify the organization’s values:  We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission.

Essential Physical Requirements/Working Conditions

Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Office environment/sedentary.